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PEMBROKE, ONTARIO February 22, 2018: Riverview Heights Retirement Residence celebrates 10 years of providing uncompromising service to seniors and families in Pembroke and the Ottawa Valley.

In August 2017, the management contract with The Caregard Group was terminated with Riverview Heights and it is now under new management. Since that time, the building owners have reached out to several industry experts in order to assist with the move towards the future together. As part of the continued evolution, Riverview Heights has introduced a more completive pricing and service model, while introducing assisted care services on the 2nd floor of the building, and adding additional resident amenity space to improve Resident interaction within the Riverview Heights Retirement Residence community.

In conjunction with the realignment of service offerings there will be several exciting improve-ments in the building, transforming the lower level into a vibrant community space. This will include a new country kitchen, a redesigned multi-purpose theatre room, a larger chapel, new doctor’s office, new library and cosmetic improvements to the Valley Lounge and craft room. In addition, on the lower level, there will be a new resident laundry lounge available to residents and family. The main floor, including the Mackay Lounge, lobby and dining room will receive some cosmetic updates and new furniture.

The Second Floor will become the Care floor and will be modified to accommodate a new resi-dent lounge and dining room with a large inviting deck that will be for the exclusive use of the 2nd floor residents. Furthermore; the nursing station, DOC’s office and Tub Room will be relocated to the 2nd Floor; centrally locating the care team to those with the highest level of needs. In order to allow residents to stay at Riverview Heights a little longer, and maintain a maximum level of independence, residents who develop memory and mobility loss will now be able to re-side on the 2nd floor without worry.

Construction is scheduled for completion by June 1, 2018. It is an exciting time of change and evolution for Riverview Heights Retirement Residence.

Riverview Heights Retirement Residence will continue to be a key player and industry leader in the health and wellness of seniors and we are excited to expand our offerings to help meet this need.

For more information:
Susanne Edwards
General Manager


About Riverview Heights Retirement Residence
We honour the past by understanding and celebrating our history. Riverview Heights Retirement Residence opened its doors in 2008, and has provided uncompromising service to hundreds of families over the last ten years. Riverview Heights was the vision of local individuals that came together to build something spe-cial for seniors in Pembroke and the Ottawa Valley. Their goal was to create a warm, home like and friendly setting, respecting the unique culture of the Ottawa Valley where residents and families would feel valued, safe and secure.